My experience, and yours may differ, is that when I pick up a rental car I get a key ring that is crimped at both ends and contains two keys. The crimping means that I can't take one of the two keys and give it to my wife or store it in my briefcase, in case I lock the other in the car. That second key is, to me, less than worthless. The reason it is less than worthless is that it makes for a bigger bulge in my pocket and a harder time finding change or whatever in said pocket.
So, why do the car rental companies do it?
I expect that there is no point in them keeping the key at the desk, due to the fact that rental cars are sometimes dropped off somewhere else. I am renting from Philly and this car is from Tennessee and the last one had New York tags.
Maybe they worry that a key will wear out or get bent. Possible, but cars are sold before they get a lot of mileage on them. The fear of a key wearing out should be small.
But, as for selling, maybe this is the only way for them to come up with two keys at sales time.
That said, I would appreciate it if they would just have a process to cut a new key and let me travel in a little more comfort.
Regards — Cliff
10 months ago