I am making reservations on Jet Blue for a trip to DC and back. I am using their (Jet Blue's) rental car lashup, Hertz. The irritation is that Hertz can't accept my phone number with the bow-legs and the dash. Is their software that bad, their programmers that weak, that they can't take it one of several different ways? Why am I, the customer, being forced to fit a specific mold when the software, properly written, can do the work?
And, it is Hertz and not Jet Blue that is causing this problem.
Regards — Cliff
10 months ago