For John, BLUF: At least they got back to me. Nothing to see here; just move along.
Previously, I blogged about an issue with Dunkin' Donuts.
And I mailed off via their web page my issue.
As a result, Bob, the Support Center Coordinator, sent me an EMail, asking for details. He also assigned a case number, Case# 10220577.
He was looking for the specific address for the store, which is at 651 Rogers St, Lowell, MA 01852.
More news, as it breaks.
Regards — Cliff